Local • Licensed • Insured
Water Heater Repair You Can Trust
No hot water? We diagnose fast, explain in plain English, and price your options up front—gas, electric, and tankless.
Serving Greenwood, Anderson, Abbeville, Laurens & McCormick Counties.
(864) 731-5981Top-rated on Google
Why 5 Lakes for Hot Water Repairs
Water heaters touch comfort and safety. With 5 Lakes, you get owner-operated service, safe gas/electrical checks, and clear, no-pressure options—so you can get back to normal quickly.
No-Hot-Water Priority
We triage outage calls and work to restore hot water fast for families and essential needs.
Owner on Every Job
Every job starts with Justin. Whether he handles it personally or brings a trusted pro, quality comes first.
Safety-First Diagnostics
GasTite® checks on gas lines, T&P valve inspection, combustion/venting verification, and proper electrical testing.
Tankless & Standard Expertise
From anode rods and elements to tankless descaling and sensors—we fix the root cause, not just the symptom.
Upfront, Flat-Rate Pricing
Transparent quotes with your diagnostic fee waived with repair. No surprises.
Respect for Your Home
Clean work areas, shoe covers, water-safe containment, and careful communication—every time.
COMMON WATER HEATER PROBLEMS
Hot Water Symptoms & What They Mean
Here are the issues we see most in Upstate SC, what they usually indicate, and how we fix them.
No Hot Water (Gas or Electric)
Failed igniter/thermocouple (gas), bad elements/thermostats (electric), tripped safety, or control faults. We test circuits/combustion and replace failed parts.
Not Enough Hot Water / Runs Out Fast
Bad element, thermostat calibration, sediment buildup, undersized tank, or mixing valve issues. We correct the cause and advise on capacity if needed.
Pilot Won't Stay Lit / Ignition Fault
Thermocouple/flame sensor issues, draft/venting, gas pressure, or control valve failure. We verify gas-tightness, venting, and ignition.
Leaking Tank or Water at Base
T&P valve discharge, corroded fittings, or tank failure. We determine if repairable (valves/fittings) or if tank replacement is the safe option.
Smelly or Discolored Water
Anode reaction (sulfur/"rotten egg"), bacteria, or sediment. We flush, sanitize, and can replace the anode with an appropriate type.
Tankless: Error Codes / Lukewarm Water
Scale buildup, flow sensor, or gas supply issues. We descale, clean filters, verify gas/vent specs, and recalibrate.
Our Simple Repair Process
Schedule Your Appointment
Call or submit the form. No-hot-water cases get priority scheduling.
Safety & System Diagnosis
We arrive on time and check gas/electrical, venting, T&P valve, thermostats/elements, or tankless sensors/flow/scale. Findings explained in plain English.
Upfront Quote
Clear, flat-rate pricing. Your diagnostic fee is waived with repair. No hidden fees.
We Fix It Right
With approval, we complete the repair, test recovery and temperature, verify for leaks, and leave the area clean and dry.
Real Reviews from Homeowners Across Upstate SC
We're proud to serve homeowners across Greenwood, Anderson, Abbeville, Laurens, and McCormick Counties. Here's what real customers had to say about their experience with 5 Lakes Heating & Air.
Frequently Asked Questions
The diagnostic fee starts at $60, and we'll apply it toward the repair if you choose to move forward. Once we've identified the issue, we'll give you a straightforward flat-rate quote before any work begins — no surprises and no pressure.
If the tank is 10–12+ years and leaking or the repair exceeds 25–30% of a new unit, replacement is often smarter. We'll compare costs, lifespan, and efficiency so you can decide confidently.
Standard tanks often last 8–12 years with proper maintenance. Tankless units can last longer with routine descaling and filter cleaning.
Usually an anode reaction or bacteria in the tank. We can sanitize and install the right anode type to resolve the odor.
Yes. Annual descaling is recommended in our area to prevent lukewarm water and error codes. We flush, clean inlet screens, and verify sensors.
Local requirements vary. We'll advise on what's needed and ensure work is safe and code-compliant.
Yes—Rheem, A. O. Smith, Bradford White, State, Whirlpool, GE, Richmond, Rinnai, Navien, Noritz, and more.
Where We Work
We provide HVAC installation, repair, and maintenance across these Upstate SC counties:
Don't see your area listed?
We likely serve your area — just get in touch and we'll confirm right away.