Local • Licensed • Insured
Package Unit Repair You Can Trust
Weather-smart repairs for gas packs & packaged heat pumps—safe, sealed, and priced up front by the owner.
Serving Greenwood, Anderson, Abbeville, Laurens & McCormick Counties.
(864) 731-5981Top-rated on Google
Why 5 Lakes for Packaged System Repairs
Packaged systems (gas packs and packaged heat pumps) take a beating outdoors. We combine proper diagnostics with weatherproof repairs—so your system runs safely and efficiently without the sales pressure.
Priority for No-Heat / No-Cool
We triage outages and communicate realistic arrival windows—especially in temperature extremes.
Owner on Every Job
Every job starts with Justin. Whether he handles it personally or brings a trusted pro, quality comes first.
Gas Pack Safety
GasTite® certified. We verify combustion safety, venting, and gas-tightness—not just "get it running."
Refrigerant & Airflow Expertise
EPA 608 certified. We confirm charge, coil condition, and blower performance so the fix actually lasts.
Weather-Smart Repairs
We seal cabinet penetrations, correct drain issues, and protect wiring from rain, sun, and critters.
Upfront, Flat-Rate Pricing
Clear quotes with the diagnostic fee waived with repair. No gimmicks, no pressure.
COMMON PACKAGE UNIT PROBLEMS
Packaged System Symptoms & What They Mean
Here are the issues we see most with gas packs and packaged heat pumps in Upstate SC—and how we typically fix them.
No Heat (Gas Pack)
Failed igniter, dirty flame sensor, pressure switch fault, or control board issues. We restore safe ignition and verify combustion.
No Cooling / Weak Cooling
Low refrigerant, dirty outdoor coil, failing capacitor/contactor, or blower problems. We clean, test, and correct charge/airflow.
Short Cycling or High Bills
Restricted airflow, overheating/limit trips, or controls calling AUX heat. We address root causes to protect the heat exchanger/compressor.
Outdoor Fan or Blower Not Running
Capacitor, motor, relay, or control failure. We test components and replace only what's needed.
Water Leaks / Roof or Pad Puddles
Clogged condensate drain, rusted pan, or cabinet leaks. We clear drains, repair pans, and seal cabinet penetrations.
Loud Vibration / Rattling Cabinet
Loose panels, fan imbalance, or line contact. We isolate vibration, tighten hardware, and prevent metal fatigue.
Our Simple Package Unit Repair Process
Schedule Your Appointment
Call or submit the form. We prioritize no-heat/no-cool calls during weather extremes.
Expert Diagnosis, Done Safely
On-time arrival. We check combustion (for gas packs), test refrigerant charge/airflow, inspect coils and wiring, and explain findings in plain English.
Upfront, Flat-Rate Quote
You'll see a clear price before work begins. Diagnostic fee is waived with repair. No hidden fees.
We Fix It Right
We complete the repair, weather-seal where needed, verify safe operation, and leave the area clean.
Real Reviews from Homeowners Across Upstate SC
We're proud to serve homeowners across Greenwood, Anderson, Abbeville, Laurens, and McCormick Counties. Here's what real customers had to say about their experience with 5 Lakes Heating & Air.
Frequently Asked Questions
The diagnostic fee starts at $60, and we'll apply it toward the repair if you choose to move forward. Once we've identified the issue, we'll give you a straightforward flat-rate quote before any work begins — no surprises and no pressure.
A gas pack uses natural gas/propane for heat with an AC section for cooling. A packaged heat pump uses a heat pump for both heating and cooling (with electric backup heat). We service both.
Typically a clogged condensate drain, rusted pan, or cabinet/duct seal leak. We clear the drain, repair pans, and reseal penetrations to stop leaks.
Yes, frequent starts can overheat components and stress the compressor. Causes include dirty filters/coils, control issues, or limit trips. It's best to address it quickly.
Yes—residential and light commercial. For repairs we use safe roof access; for replacements we'll discuss crane needs in advance.
If the unit is 12–15+ years old and the repair exceeds 25–30% of a new system, replacement may be smarter. We'll walk you through costs, lifespan, and efficiency differences.
Yes—Trane, American Standard, Carrier, Bryant, Lennox, Goodman, Rheem, Ruud, York, Payne, Heil, ICP, and more.
Where We Work
We provide HVAC installation, repair, and maintenance across these Upstate SC counties:
Don't see your area listed?
We likely serve your area — just get in touch and we'll confirm right away.