Local • Licensed • Insured

Heat Pump Repair You Can Trust

Restore comfort with real diagnostics, not guesswork—transparent pricing, no pressure, and tidy work.

Serving Greenwood, Anderson, Abbeville, Laurens & McCormick Counties.

(864) 731-5981

Top-rated on Google

Fix My Heat Pump

Fastest way to restore comfort. Tell us what's happening—Justin will follow up personally.

Locally Owned & Operated
NATE-Certified Technician
EPA 608 Certified (Refrigerant)
Fully Insured

Why 5 Lakes for Heat Pump Repairs

Heat pumps are efficient—but only when they're set up and serviced right. With 5 Lakes, you get the owner's attention, proper diagnostics, and clear choices—no pressure, no gimmicks.

Fast Response in Heating or Cooling Season

We prioritize no-heat/no-cool calls and communicate clearly about arrival windows.

Owner on Every Job

Every job starts with Justin. Whether he handles it personally or brings a trusted pro, quality comes first.

Real Diagnostics, Not Guesswork

From defrost control to reversing valves, we test components before recommending a repair.

Upfront, Flat-Rate Pricing

Transparent quotes and a diagnostic fee that's waived with repair.

Refrigerant & Airflow Expertise

EPA 608 certified. We check charge, airflow, and controls so the fix actually lasts.

Respect for Your Home

Clean work areas, shoe covers, and careful attention to detail—every single visit.

COMMON HEAT PUMP PROBLEMS

Heat Pump Symptoms & What They Mean

Here are the problems we see most often in Upstate SC, what they usually point to, and how we fix them.

Not Heating / Blowing Cool in Heat Mode

Could be a failed reversing valve, thermostat/sensor issues, low refrigerant, or outdoor unit not running. We test controls and verify charge.

Outdoor Unit Iced Over

Defrost control faults, low refrigerant, or airflow problems. We diagnose the defrost board/sensor, check charge, and clear the coil safely.

Runs Constantly / High Power Bills

Undersized unit, poor charge, dirty coils/filters, or AUX heat overuse. We correct airflow/charge and recalibrate controls.

Won't Cool in Summer

Dirty outdoor coil, weak capacitor, failing contactor, or low refrigerant. We clean, test, and replace worn components.

Clicks On/Off (Short Cycling)

Restrictive filters, thermostat placement, control board faults, or safety trips. We stabilize operation to protect the compressor.

Loud or New Noises

Fan/blower bearings, vibration, or icing contact. We isolate the source and replace failing parts before bigger damage occurs.

Schedule Your Diagnosis Now

Our Simple Heat Pump Repair Process

1

Schedule Your Appointment

Call or submit the form. No-heat/no-cool gets priority scheduling.

2

Expert Diagnosis

On time arrival. We test defrost controls, sensors, reversing valve operation, airflow, and refrigerant charge.

3

Upfront Quote

Clear, flat-rate pricing. Diagnostic fee is waived with repair. No hidden fees.

4

We Fix It Right

We complete the repair, verify proper heating/cooling and defrost operation, and clean up our workspace.

Schedule Your Repair Now

Real Reviews from Homeowners Across Upstate SC

We're proud to serve homeowners across Greenwood, Anderson, Abbeville, Laurens, and McCormick Counties. Here's what real customers had to say about their experience with 5 Lakes Heating & Air.

Extremely prompt and very helpful on the phone to troubleshoot before coming out. Ready available parts and he was very thorough in cleaning and checking to make sure everything else was in order with my HVAC unit. I highly recommend using Justin.

Jennifer S.

Abbeville, SC

Heat Pump Diagnostic & Repair

So grateful for Justin. We had an issue with our heat pump and as a result, had no heating for a day. I contacted Justin and he was very prompt to come out the evening of the same day that I called him. We have a newborn and knowing that, he made sure to get us taken care of ASAP. I had contacted another company the day before, but Justin beat their price significantly for the repair. Thank you! Will gladly use 5 Lakes again!

Daniel N.

Ware Shoals, SC

Emergency Heat Pump Repair

Couldn't ask for better. Arrived on time and was very professional, knowledgeable, skilled, etc. also did not try to sell me anything I didn't need. Definitely will be calling 5 lakes for future needs.

Tyler C.

Cross Hill, SC

Heat Pump Repair

We had a heating problem during winter services. I called him in the morning and he was there by noon. He diagnosed the problem, fixed it and we had comfort again. He is knowledgeable, personable and the price was right. I will definitely use him for all our HVAC needs in the future.

David R.

Troy, SC

Emergency Heat Pump Repair

Great service very friendly and very knowledgeable and he was on time. I will use Justin and his team for all my service needs.

Ricky T.

Calhoun Falls, SC

Heat Pump Repair

5 lakes Heating and Air is your first and last call for all your HVAC needs. Justin did the work on our house and they are the best. Very reliable and TRUSTWORTHY! His knowledge and professionalism made us feel comfortable about our heating system. Best in the business! Thanks to Justin and his crew at 5 lakes.

William C.

Anderson, SC

Heat Pump Repair

Frequently Asked Questions

The diagnostic fee starts at $60, and we'll apply it toward the repair if you choose to move forward. Once we've identified the issue, we'll give you a straightforward flat-rate quote before any work begins — no surprises and no pressure.

Yes—during defrost, the outdoor unit can steam for a minute or two. If it's constant or there's ice build-up, it needs service.

Defrost failures, low refrigerant, or airflow issues are common causes. Don't chip ice—call us. We'll correct the root cause and protect the compressor.

AUX heat should assist only in very cold temps or during defrost. If it runs constantly, you may have control, sensor, or sizing/efficiency issues. We can fix that and help lower bills.

If your system is 12–15+ years and the repair exceeds 25–30% of replacement, upgrading can be smarter. We'll lay out costs, lifespan, and efficiency savings so you can decide confidently.

Yes—Trane, Carrier, American Standard, Bryant, Lennox, Goodman, Rheem, Ruud, York, Payne, Heil, Daikin, and more.

We aim for within 24 hours on standard calls and offer same-day emergency service when available for no-heat/no-cool situations.

Where We Work

We provide HVAC installation, repair, and maintenance across these Upstate SC counties:

Greenwood
Anderson
Abbeville
Laurens
McCormick

Don't see your area listed?

We likely serve your area — just get in touch and we'll confirm right away.